Understand the calls
We analyse enquiries, volumes, availability targets and handovers to your team.
Turn every call into a good experience. Our AI assistants pick up nuance, solve problems and free up time for your team.
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In many businesses a single phone call decides between winning and losing a job. A voicebot keeps you reachable without putting your team under constant pressure.
Your voicebot never sleeps. It answers calls at night, at weekends and on public holidays, and records everything that matters.
Less routine, more time for what matters. The bot filters standard questions and only passes complex cases to your staff.
No more lost leads. Every caller is served, qualified and, where useful, given an appointment straight away. No more engaged tone.
Our voicebots are flexible and adapt to your processes. Here are some typical use cases:
Answers every call, transfers it to the right place and knows who is available.
Asks for suitable times, recognises emergencies and syncs calendars.
Answers common questions immediately and takes load off first-level support.
We combine consulting, dialogue design and technical integration into a rollout that fits your company.
We analyse enquiries, volumes, availability targets and handovers to your team.
We design the conversation flows and connect telephony, calendars, CRM and ticketing systems.
After testing and sign-off the voicebot goes live and is refined using real conversations.
Selected five-star reviews from our clients.
Highly recommended – a knowledgeable partner for digitalisation and modern communication.
Our experience with Zöllner in digitalisation and in implementing AI-supported communication has been very good. From the first consultation to installing our systems we were guided competently, methodically and reliably.
What stands out is that Zöllner does not simply install technology but responded to our specific wishes and requirements. We were looking for AI-supported communication and a partner who explains things clearly, implements them properly and stays reachable after setup.
The implementation was professional and solution-focused. For us, Zöllner is a strong partner when it comes to making communication more modern, more efficient and fit for the future.
Many thanks for the excellent cooperation – a clear recommendation.
Working with the team was consistently positive. Communication, coordination and support were always open, transparent and highly professional. Questions were answered quickly, solutions were developed constructively and the support was always customer-focused.
Although we had to end the joint project because of internal changes at our organisation, we would like to stress that the cooperation on the provider side was exemplary: expert, reliable and pleasant throughout.
A clear recommendation for anyone who values professional support and reliable cooperation.
Kind regards
Johanniter-Unfall-Hilfe e.V.
Regionalverband Dresden
Stephensonstr. 12–14
01257 Dresden
We got to know Zöllner at an event – and we are very glad we did.
Our NFON phone system had previously been looked after by another provider. Honestly, we had no idea that telephony could be connected so intelligently with CRM and appointment processes.
Zöllner showed us entirely new options and built solutions that already make a noticeable difference in our daily work.
We particularly appreciate the deep expertise, the fast support and how pleasant the cooperation is. You quickly notice that this is not just phone system maintenance: processes are understood, connections are recognised and sensible solutions are developed.
We are looking forward to continuing to work together and to the next steps.
Many thanks to the Zöllner team – a clear recommendation from us.
We received a new phone system including setup. Everything worked out perfectly to our satisfaction.
Knowledgeable, straightforward and full of good ideas: working with Zöllner convinces us across the board.
You quickly notice that people here think along with you instead of just ticking off tasks.
We are curious to see where the journey takes us. Good to have you at our side.
NFON recommended Zöllner to me as a capable partner. From the first contact through the technical consultation to the installation I felt very well looked after. Everyone knew the NFON solutions inside out and they are true professionals in business communication. I recommend them warmly.
Everything you need to know about getting started with voicebots.
Let us find out together how a voicebot can move your business forward. No obligation, free of charge.